Simplified Claim Process

Documentation requirement for processing Claims:

Claimant Statement form or written intimation from claimant mentioning policy details and date of death
Death certificate issued by Municipal Corporation / local authorities. In absence of the same, following documents can be submitted:
Report issued by Police authorities / Report issued by armed forces or confirmation of death issued by Local Government
Nominee Identity proof, Residence proof, and account details – Cancelled cheque / Copy of bank passbook
On a case-to-case basis additional documents can be called for if required

Note: In case of such a situation where even the nominee has died, claim intimation can be done by third-party, however, claim proceeds can only go to designated legal heir of the deceased life assured

Toll free number:1800-425-6969 (For customers calling from within India only) for any claims.

SPOC and contact details for West Bengal, Mizoram, Assam, Manipur, Meghalaya & Tripura to send any Claims-related documents

Sumit Chakrabarty (schakrabart1@pnbmetlife.com)

SPOC and contact details for Telangana to send any Claims-related documents

Rajesh Nounuri (nounuri.rajesh@pnbmetlife.com)

For any escalations / assistance, write to claimshelpdesk@pnbmetlife.com

Name Of Insurance Company as on :
Status of settlement of claims arising in Remal cyclone
As on : 15^th Dec 2024
Sl.No	Type of Claim		Claims reported		Claims settled
Sl.No	Type of Claim		Number	Amount (in lacs)	Number	Amount (in lacs)
1	Individual Insurance	Death claims (including rider benefit if any)	Nil	Nil	Nil	Nil
2	PMJJBY	Death Claims	Nil	Nil	Nil	Nil
3	Others		Nil	Nil	Nil	Nil
	Total		Nil	Nil	Nil	Nil

Disclaimer

As your trusted life insurance partner, PNB MetLife is with you amidst the current COVID-19 outbreak. Our policies also cover COVID-19 Claims. In case of a Death Claim, kindly submit the signed Claim Intimation Letter mentioning the policy number, brief of the insured event and other claim documents on the email mentioned herewith. Please write-in to us at claimshelpdesk@pnbmetlife.com or indiaservice@pnbmetlife.co.in. You can also call us on 1800-425-6969 for death claims intimations and for any queries on Monday - Saturday between 10:00 am - 7:00 pm.

PNB MetLife Insurance, amongst the trusted Life Insurance companies in India, aims to provide a wide range of Life Insurance products that suits the needs of an individual at every stage of his life. Life Insurance Plans range from Term Life Insurance Plans, Term Plan, Protection Plans, Long Term Savings Plans , Retirement Plans & Child Education Plan.

Simplified Claim Process - Cyclone Remal

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Simplified Claim Process - Cyclone Remal

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