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    Simplified Claim Process

     

    PNB MetLife deeply mourns the loss of innocent lives in the Pahalgam tragedy. To support affected families, we have introduced special measures for quick and hassle-free claim settlements.

    Documentation requirement for Simplified Claim Process

    • In lieu of death certificate, PNB MetLife will accept below mentioned alternative documents:
      • Official government records confirming the policyholder's death as a result of the terrorist attack OR
      • Compensation proof from Central or State Government
    • Written intimation from claimant mentioning policy details and date of death
    • Nominee identity proof, address proof and cancelled cheque/ bank passbook
    • Nominee PAN copy or Form 60

    *Additional documents may be requested if needed.

    Zonal SPOC and contact details to send any Claims-related documents

    ZONE SPOC NAME EMAIL ID MOBILE NUMBER
    North Riaz Dar rahmad@pnbmetlife.com 9797819000
    East Anirban Rao arao@pnbmetlife.com 9831528993
    West Vijay Sawant vijay.sawant@pnbmetlife.com 9967131056
    South Ananthu Reghu ananthu.reghu@pnbmetlife.com 8893919593

    For any queries, please contact our Toll-free number 1800-425-6969

    For any escalations or assistance, write to: claimshelpdesk@pnbmetlife.com.

    Thank you for getting in touch with us. We will contact you shortly.

    Disclaimer

    Collapsed Expanded

    As your trusted life insurance partner, PNB MetLife is with you amidst the current COVID-19 outbreak. Our policies also cover COVID-19 Claims. In case of a Death Claim, kindly submit the signed Claim Intimation Letter mentioning the policy number, brief of the insured event and other claim documents on the email mentioned herewith. Please write-in to us at claimshelpdesk@pnbmetlife.com or indiaservice@pnbmetlife.co.in. You can also call us on 1800-425-6969 for death claims intimations and for any queries on Monday - Saturday between 10:00 am - 7:00 pm.

    PNB MetLife Insurance, amongst the trusted Life Insurance companies in India, aims to provide a wide range of Life Insurance products that suits the needs of an individual at every stage of his life. Life Insurance Plans range from Term Life Insurance PlansTerm PlanProtection PlansLong Term Savings Plans , Retirement Plans & Child Education Plan.

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