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    Simplified Claim Process

    Documentation requirement for Simplified Claim Process for Natural Calamities / Floods / Cyclones

    • Simplified Claimant Statement or written intimation from claimant mentioning policy details and date of death.
    • Death certificate issued by Municipal Corporation / local authorities (In absence of the same following documents can be submitted: Report issued by Police authorities / Report issued by Armed forces) or confirmation of death issued by local government.
    • Nominee ID & Residence Proof and account details / bank certificate of the nominee.

    Touch points for Claims related queries on recent Cyclones "Tauktae" & "Yaas" in affected areas of Maharashtra, Gujarat, West Bengal & Odisha. And flood affected districts of Maharashtra.

    Toll free number: 1800-425-6969 (For customers calling from within India only) for any death claims.

    SPOC and contact details for sending any claims related documents:

    For any escalations / assistance, contact Sandhya Paul (claimshelpdesk@pnbmetlife.com).

    Thank you for getting in touch with us. We will contact you shortly.

    Disclaimer

    Collapsed Expanded

    As your trusted life insurance partner, PNB MetLife covers COVID-19 claims. In the event of a death claim, please submit a signed claim form mentioning the policy number, a brief description of the insured event, and all other mandatory claim documents to the email addresses provided below. You may write to us at claimshelpdesk@pnbmetlife.com or indiaservice@pnbmetlife.co.in. For death claim intimation or any queries, you can also call us at 1800-425-6969 (for customers calling from within India only), Monday to Saturday, between 10:00 am and 7:00 pm.

    PNB MetLife Insurance, amongst the trusted Life Insurance companies in India, aims to provide a wide range of Life Insurance products that suits the needs of an individual at every stage of his life. Life Insurance Plans range from Term Life Insurance PlansTerm PlanProtection PlansLong Term Savings Plans , Retirement Plans & Child Education Plan.

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