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    Make your claim in just 3 easy steps!

    With our easy claims process, your loved ones can claim what is rightfully theirs and fuel their dreams & ambitions. 

    Step 1 : Apply for Your Claim

    Step 2 : Submit Your Essential Documents
    Death Claim

    Death Claim

    To initiate claim for Life Cover, you need to submit the following documents.

    Accidental Death

    Accidental Death

    To initiate claim for Accidental Death, you need to submit the following documents

    Critical Illness

    Critical Illness

    To initiate your claim for Critical Illness, you need to submit the following documents.

    However, if additional documents are needed,you will be required to furnish them as well.

    • Claim Form
    • Copy of valid death certificate issued by local authority
    • Doctor’s Certificate (From the family physician or treating doctor) preferably in the standardized PNB MetLife format
    • Current address proof of the nominee
    • Photo identity proof of the nominee
    • Cancelled cheque / Copy of bank passbook
    • Authorization letter from the claimant in case the claim intimation is received through third party for claims received at the branch/GPH
    • Additional documents required in case of Natural Death/Death due to Illness
      - Complete Medical records (Admission notes & Discharge / Death summary & Test/ Investigation reports etc.) for any treatment taken in the past or at the time of death
    • Legal heir/Succession certificate in case of absence of nominee


    • Claim Form
    • Copy of valid death certificate issued by local authority
    • Doctor’s Certificate (From the family physician or treating doctor) preferably in the standardized PNB MetLife format
    • Current address proof of the nominee
    • Photo identity proof of the nominee
    • Cancelled cheque / Copy of bank passbook
    • Authorization letter from the claimant in case the claim intimation is received through third party for claims received at the branch/GPH
    • Copy of FIR, Panchnama, Inquest report, Postmortem report
    • Obituary/Newspaper cutting (if available)
    • Viscera / Chemical analysis report (if applicable)
    • Final police investigation report
    • Legal heir/Succession certificate in case of absence of nominee

    Please Note that Critical Illness can be claimed only once the Survival Period is completed

    • Claim Form
    • Doctor’s Certificate (From the family physician or treating doctor) preferably in the standardized PNB MetLife format
    • Discharge Summary confirming the surgery undergone
    • All past medical records for any treatment taken
    • Cancelled cheque / Copy of bank passbook
    • Current address proof
    • Photo identity proof
    • Hospital Cash Benefit Claim Form to be attested by concerned doctor
    • Authorization letter from the claimant in case the claim intimation is received through third party for claims received at the branch/GPH

    Step 3 : Claim Your Payout!

    Want quick answers? Our FAQ section might already have them.

    Visit our FAQs for further details.

    Disclaimer

    Collapsed Expanded

    As your trusted life insurance partner, PNB MetLife is with you amidst the current COVID-19 outbreak. Our policies also cover COVID-19 Claims. In case of a Death Claim, kindly submit the signed Claim Intimation Letter mentioning the policy number, brief of the insured event and other claim documents on the email mentioned herewith. Please write-in to us at claimshelpdesk@pnbmetlife.com or indiaservice@pnbmetlife.co.in. You can also call us on 1800-425-6969 for death claims intimations and for any queries on Monday - Saturday between 10:00 am - 7:00 pm.

    PNB MetLife Insurance, amongst the trusted Life Insurance companies in India, aims to provide a wide range of Life Insurance products that suits the needs of an individual at every stage of his life. Life Insurance Plans range from Term Life Insurance PlansTerm PlanProtection PlansLong Term Savings Plans , Retirement Plans & Child Education Plan.

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