Documentation requirement for Simplified Claim Process
Note: - In case of such a situation where even nominee had died, claim intimation can be done by 3rd party, however, claim proceeds can only go to designated legal heir of the deceased life assured.
Toll free number: 1800-425-6969 (For customers calling from within India only) for any claims.
SPOC and contact details for sending any claims related documents:
For any escalations / assistance, contact Sandhya Paul (claimshelpdesk@pnbmetlife.com).
| Settlement of claims in respect of Train Accident victims: Accident happened at Orissa State on 02.06.2023 | |||||||||||
| Name of the Life Insurer: PNB Metlife India Insurance Co Ltd | |||||||||||
| As on : December 25, 2023 | |||||||||||
Sl.No |
Type of Claim | Claims Intimated | Claims settled | Claims Outstanding | Remarks | ||||||
| Number | Amount (in lacs) |
Number | Amount (in lacs) |
Number | Amount (in lacs) |
||||||
| 1 | Individual Insurance | Death claims (including rider benefit if any) | - | - | - | - | - | - | - | ||
| 2 | PMJJBY | Death Claims | - | - | - | - | - | - | - | ||
| 3 | Personal Accident(Other than PMSBY) |
- | - | - | - | - | - | - | |||
| 4 | Health Claims |
- | - | - | - | - | - | - | |||
| 5 | All Other Miscellaneous | - | - | - | - | - | - | - | |||
Rs. 930 Crores
Bonus declared for Participating Policies in FY’23-24
2.35 Lakh+
transactions completed on the khUshi chatbot.
99.20%
Claim settlement ratio for retail business
16500
Locations & strong branch network
As your trusted life insurance partner, PNB MetLife is with you amidst the current COVID-19 outbreak. Our policies also cover COVID-19 Claims. In case of a Death Claim, kindly submit the signed Claim Intimation Letter mentioning the policy number, brief of the insured event and other claim documents on the email mentioned herewith. Please write-in to us at claimshelpdesk@pnbmetlife.com or indiaservice@pnbmetlife.co.in. You can also call us on 1800-425-6969 for death claims intimations and for any queries on Monday - Saturday between 10:00 am - 7:00 pm.
PNB MetLife Insurance, amongst the trusted Life Insurance companies in India, aims to provide a wide range of Life Insurance products that suits the needs of an individual at every stage of his life. Life Insurance Plans range from Term Life Insurance Plans, Term Plan, Protection Plans, Long Term Savings Plans , Retirement Plans & Child Education Plan.
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