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    Simplified Claim Process

    Documentation requirement for Simplified Claim Process for Natural Calamities / Floods / Cyclones

    • Simplified Claimant Statement or written intimation from claimant mentioning policy details and date of death.
    • Death certificate issued by Municipal Corporation / local authorities (In absence of the same following documents can be submitted: Report issued by Police authorities / Report issued by Armed forces) or confirmation of death issued by local government.
    • Nominee ID & Residence Proof and account details / bank certificate of the nominee.

    Touch points for Claims related queries on recent Cyclones "Tauktae" & "Yaas" in affected areas of Maharashtra, Gujarat, West Bengal & Odisha. And flood affected districts of Maharashtra.

    Toll free number: 1800-425-6969 (For customers calling from within India only) for any death claims.

    SPOC and contact details for sending any claims related documents:

    For any escalations / assistance, contact Sandhya Paul (


    Collapsed Expanded

    As your trusted life insurance partner, PNB MetLife is with you amidst the current COVID-19 outbreak. Our policies also cover COVID-19 Claims. In case of a Death Claim, kindly submit the signed Claim Intimation Letter mentioning the policy number, brief of the insured event and other claim documents on the email mentioned herewith. Please write-in to us at or You can also call us on 1800-425-6969 for death claims intimations and for any queries on Monday - Saturday between 10:00 am - 7:00 pm.

    PNB MetLife Insurance, amongst the trusted Life Insurance companies in India, aims to provide a wide range of Life Insurance products that suits the needs of an individual at every stage of his life. Life Insurance Plans range from Term Life Insurance PlansTerm PlanProtection PlansLong Term Savings Plans , Retirement Plans & Child Education Plan.

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