Employees in India often rely on the Employees’ Provident Fund (EPF) as one of their most important retirement savings tools. Managed by the Employees’ Provident Fund Organisation (EPFO), this scheme helps workers accumulate savings throughout their careers and access them during retirement or specific life events.
But here’s the challenge: once you submit a withdrawal or transfer request, waiting in uncertainty can feel stressful. This is where the EPFO claim status check becomes essential. By tracking the status of your PF withdrawal online, you gain peace of mind, avoid unnecessary delays, and ensure you take timely action if corrections are required.
In this guide, we’ll explain how to check EPFO claim status step by step, the different platforms you can use—like the EPFO portal, UAN member services, and mobile apps—and what to do if errors occur.
The Employees’ Provident Fund Organisation (EPFO) is a statutory body under the Ministry of Labour and Employment, Government of India. Its primary role is to administer retirement savings for employees working in companies that come under the EPF Act.
Here’s how it works in simple terms:
The EPFO also provides digital facilities for members through its UAN (Universal Account Number) system, which links multiple PF accounts under one ID. With this, tracking contributions, balances, and claim status becomes much more convenient.
Before you proceed with an EPFO withdrawal process, having the right documents ensures smooth claim processing. Missing or incorrect details often lead to delays.
Commonly required documents include:
Having these ready helps not only during PF claim tracking but also ensures the application itself is not rejected due to KYC issues.
The EPFO Member e-Sewa portal is the most widely used method for tracking claim requests. Here’s how you can check your PF claim status online:
The statuses may include:
This online method is considered the most direct and official way of PF claim tracking.
The Universal Account Number (UAN) simplifies PF management by linking multiple PF accounts under one umbrella ID. When it comes to claim tracking, UAN is particularly powerful.
Steps:
The advantage of using UAN claim status is that it offers transparency across employers. Even if you’ve changed jobs, all your linked accounts are visible under one profile.
The UMANG (Unified Mobile Application for New-age Governance) app, developed by the Government of India, provides another convenient method for claim tracking.
Steps to check claim status on UMANG:
The benefit of using UMANG is that it consolidates multiple government services in one app. So, in addition to PF balance check and claim tracking, you can also access services like PAN, Aadhaar, and other e-governance facilities.
Not everyone prefers apps or web portals. For those who want quick updates, EPFO also provides SMS and missed call services.
These services do not provide detailed claim status updates (e.g., ‘under process’ or ‘rejected’). For claim status tracking, use the EPFO Unified Member Portal, UMANG app, or contact the helpline at 1800 118 005.
While this method does not always give detailed status updates like the portal, it’s a quick way to verify whether your claim has been processed or not.
Even though EPFO has digitized much of its services, users often encounter problems. Some of the common issues include:
How to fix these:
By addressing these common issues proactively, you can save weeks of waiting.
When planning a PF withdrawal, it’s important to understand the tax side of things:
For a deeper understanding of tax-efficient planning, check:
Being aware of these rules ensures you don’t face unpleasant surprises during withdrawal.
To further bolster your roadmap toward financial security, here are three plans from PNB MetLife that align with different retirement goals:
By combining EPFO benefits with MetLife retirement solutions, you can achieve a more balanced and secure financial future.
Checking your EPFO claim status is not just about knowing when you’ll receive your PF money—it’s about taking control of your financial well-being. Whether through the EPFO portal, UAN services, UMANG app, or SMS, the process is now more accessible than ever.
To maximize the benefits of your PF savings:
👉 Track your PF claims easily and plan for a financially secure future—explore PNB MetLife’s retirement solutions today.
You can log in to the EPFO Member Portal with your UAN and password and view your claim status under “Track Claim Status.”
UAN is the primary method for tracking PF claim status. You can use the EPFO Member Portal, UMANG app, or contact the helpline (1800 118 005) with your UAN or UAN-linked mobile number. Without a UAN, claim status tracking is still possible using your PF account number on the EPFO portal.
Auto-mode claims (e.g., advances up to ₹1 lakh with complete KYC and employer-verified details) are typically processed within 3–7 working days. Claims requiring manual verification, such as those with incomplete documents or complex pension requests, may take 15–20 working days or longer.
It means your claim request has been received and is being reviewed by EPFO.
Yes, under certain conditions like medical needs, education, marriage, or unemployment, partial withdrawals are allowed.
You need to review the rejection reason (such as KYC mismatch) and reapply after fixing errors.
After 5 years of continuous service (including previous employers if PF is transferred), PF withdrawals are tax-exempt under Section 10(12).
Before 5 years:
No, the SMS service (sending EPFOHO UAN to 7738299899) provides PF balance and contribution details, not claim status. Use the EPFO Member Portal, UMANG app, or helpline (1800 118 005) to track claim status.
If your UAN is KYC-compliant and Aadhaar-linked, online claims usually don’t require employer approval.
PF balance check shows your current savings, while claim status shows the progress of a withdrawal or transfer request.
Piyush Kataria, SEO Manager at PNB MetLife, is a seasoned digital marketing strategist with over a decade of experience in optimizing websites for search engines. His expertise extends to keyword research, content strategy, technical SEO, and link building, all of which have been instrumental in driving organic traffic growth at PNB MetLife. With a strong foundation in life insurance, Piyush leverages his industry knowledge to create targeted and effective SEO campaigns.
Sakshi Malhotra is a seasoned marketing professional associated with the Life Insurance industry since 2007. At PNB MetLife, she heads Digital Marketing and Direct to Customer line of business. She is responsible for driving effective customer engagement through the company’s website and social media channels. In addition, she drives customer online buying journeys to help them buy the right product.
The aforesaid article presents the view of an independent writer who is an expert on financial and insurance matters. PNB MetLife India Insurance Co. Ltd. doesn’t influence or support views of the writer of the article in any way. The article is informative in nature and PNB MetLife and/ or the writer of the article shall not be responsible for any direct/ indirect loss or liability or medical complications incurred by the reader for taking any decisions based on the contents and information given in article. Please consult your financial advisor/ insurance advisor/ health advisor before making any decision.
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